Frequently Asked Questions
Everything you need to know about shopping with JUBIN STUDIO
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary depending on the destination, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
JUBIN STUDIO accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package once it ships?
Yes, as soon as your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
Are your materials sustainably sourced?
At JUBIN STUDIO, we prioritize quality and ethics. We work closely with our manufacturers to source premium, durable fabrics while minimizing environmental impact throughout our production chain.